FAQ

常見問題

Thank you for supporting KUBRICK products, following information are the frequently asked questions of ceiling fans.
We sincerely hope to answer your questions about ceiling fans.

Where can I purchase KUBRICK ceiling fan?

Please look up our SHOP page to find your nearest retailers shop.

Is there a project for designers and bulk purchasing tie-ins?

Interior design firms and architectural firms are welcome to call us directly to inquire about purchasing options.

Where should I inquire about the cost of purchasing a ceiling fan?

The quotation in the ceiling fan page haven't includ the tax; you can contact our contract dealer and require the cost of installation.

What type of Fan is KUBRICK SmartControl® App Compatible With?

TUBE 44 (44HSBF-L), TUBE 50 (50HSBF-L) FLYVINGEN 42 (42HSA-L), ARCH 52 (52LP47-D),

AERATRON AE2 (50SYA-2-2), AERATRON AE3 (50SYA-3-2) SYCAMORE 54 (54SYA-F) Compatible. 

Where Can I Download the KUBRICK SmartControl® App?

ios   google play

How to set my KUBRICK SmartControl® App on my phone?

Please refer to the KUBRICK SmartControl® WIFI connection setup instructions included in the shipped fan carton or contact our customer service for setup.

KUBRICK SmartControl® app is available on iOS App Store and Google Play for download.

Can I purchase a new remote if I lost it?

Please look up our Contract dealer page to find your nearest retailers shop. 

What’s the recommendations of ceiling fan installation position?

We recommends that the ceiling height should be no less than 250cm, the fan blades end shall be no less than 70cm; if you have multiple ceiling fans nstallation demands, the distance between two ceiling fan must be preserve no less than 150cm; do not install directly to the air-conditioner outlet; to prevent discomfort glare, do not install under/or near the light within the swivel of the ceiling fans; reinforced concrete and decorate reinforcement are strongly recommend. If you are not sure about the above information, contact your nearest retailers for the pre-evaluations before installing the ceiling fan. 

What do I need to do before install ceiling fan?

We recommend an individual electricity supply to each ceiling fan.

The ceiling must be available to support the weight of the ceiling fan. 

Carefully choose your specialized engineer for your ceiling fan installation, and the instructions must be followed according to our user’s manual  to prevent any possible risks.

To avoid the rotations and self-balance of ceiling fans, do not install directly to the air-conditioner outlet.

How to do the regular ceiling fan maintenance and cleaning?

There’s no need to apart the ceiling fan nor add grease oil to the parts; if you’re having a ceiling fan of ABS blades, you can use the clean rag(please wring it out), and wipe the blades gently then turn on the fan for air dry; if you have the electroplating/powder-coated paint, solid wood or plywood blades, please use soft feather duster or dry rag for daily cleaning.

Which ceiling fan CFM(cube meter per hour) perform the maximum airflow?

The CFM is more subjective to different users, we strongly recommend you to find the nearest retailers shop for your physical experience. 

What’s the warranty of ceiling fan?

KUBRICK supplies a one year warranty of the ceiling fan. You can register your purchased ceiling fan products through the product warranty registration on the official website to protect your after-sales service and warranty rights.

Guideline

產品須知

What Size Ceiling Fan Do I Need?
What Size Ceiling Fan Do I Need? What Size Ceiling Fan Do I Need?
What’s the distance limitation between floor and ceiling?
What’s the distance limitation between floor and ceiling? What’s the distance limitation between floor and ceiling?
What’s the ceiling fan trivia?
What’s the ceiling fan trivia? What’s the ceiling fan trivia?

warranty

商品保固登錄

Thank you for purchasing KUBRICK products.
You can register your products on the website to protect your after-sales service rights
This right will be effective immediately after your registration completed.